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Fair Use Policy
Last updated: November 17, 2025
Effective Date: November 17, 2025Last Updated: November 17, 2025
Overview
This Fair Use Policy ("Policy") governs the use of Remode's subscription services, particularly the Remode Pro plan. This Policy is incorporated into and forms part of our Terms of Service .
Remode is designed for personal, non-commercial use to help individuals discover and shop for fashion items. Our Fair Use Policy ensures that all users have equitable access to our services while protecting our infrastructure and maintaining service quality.
Scope
This Policy applies to all Remode users, with specific provisions for:
Free users (3 searches total, then paywall)Credits users (Essential: 15 searches; Curator: 30 searches)Pro subscribers ($9.99/month with specific usage limits)Business plan users (future offering with different terms)
Remode Pro — Fair Use Envelope
Usage Limits
Remode Pro subscribers are entitled to:
Hard cap: Up to 600 searches per calendar month Soft guidance: Designed around ≈20 searches per day average usageSoft throttle: Usage exceeding 30 searches per day may be queued with a brief delay (~2 minutes)
What This Means
Typical use: If you search for fashion items regularly throughout the month, Pro is perfect for youHeavy use: Occasional days with 25-30 searches are fine; we'll process them smoothlyExcessive use: Consistently high-volume usage (30+ daily) may trigger brief queuing to ensure fair access for all usersMonthly reset: Your search quota resets on the same day each month as your subscription renewal
Prohibited Uses
The following activities violate this Fair Use Policy and our Terms of Service:
Automated Access
Using bots, scripts, or automated tools to access Remode services
Scraping, crawling, or systematically downloading content or data
Using browser automation tools (Selenium, Puppeteer, etc.) to interact with Remode
Circumventing rate limits or technical restrictions
Commercial Use Without Authorization
Reselling or redistributing Remode search results or data
Using Remode to power commercial services or applications without a Business plan
Bulk searching on behalf of third parties
Integrating Remode into commercial products or services
Account Sharing & Abuse
Sharing account credentials with multiple users
Creating multiple accounts to circumvent usage limits
Using VPNs or proxies to evade geographical restrictions or rate limits
Reverse-engineering our API endpoints or attempting to access private interfaces
Data Mining & Asset Extraction
Mass-downloading product images or retailer data
Building competing databases or services using Remode data
Extracting structured data for commercial purposes
Using Remode to train competing AI models
Enforcement & Consequences
Detection
We monitor usage patterns to detect violations, including:
Abnormal request volumes or frequencies
Suspicious access patterns (e.g., rapid sequential requests)
Multiple accounts from the same device or IP address
Automated behavior signatures
Progressive Response
Depending on the severity and frequency of violations, we may:
First violation (minor): Warning email with explanationRepeated violations: Temporary soft throttling or account suspension (24-72 hours)Serious violations: Immediate account suspension pending investigationEgregious violations: Permanent account termination and potential legal action
Suspension & Termination
We reserve the right to immediately suspend or terminate accounts engaging in abuse
Terminated accounts forfeit all remaining subscription time and credits without refund
Repeat offenders may be permanently banned from creating new accounts
Appeals & Support
If You Believe There's Been a Mistake
We understand that technical issues or unusual but legitimate usage patterns can sometimes trigger our monitoring systems.
To appeal a suspension or limitation:
Email us at support@remode.app
Your account email
Description of your use case
Explanation of the flagged activity
We will review your case within 2-3 business days
If the restriction was in error, we will restore full access and may add compensation
Legitimate High-Volume Use Cases
If you have a legitimate need for higher usage than Pro allows:
Business plan (coming soon): Offers higher limits for commercial useEnterprise licensing: Contact business@remode.app Research & academic use: Contact us to discuss special accommodations
Personal, Non-Commercial Use Definition
✅ Acceptable Personal Use
Finding fashion items for yourself or as gifts
Building personal wishlists or mood boards
Discovering new brands and styles for personal shopping
Sharing individual results with friends in conversations
Occasional searches on behalf of family or friends
❌ Prohibited Commercial Use
Running a personal shopping service or styling business using Remode
Bulk searching for e-commerce store inventory
Building fashion recommendation tools or apps
Providing "Remode-powered search" as a service to clients
Systematic data collection for market research or competitive analysis
AI Model Training & Data Use
Your Uploaded Images
We process uploaded images solely to provide search results
Images may be used for AI model improvement in anonymized, aggregated form
You can opt out of AI training use in Settings → Privacy → "Exclude my images from AI training"
Opting out applies to future uploads; past data already used in aggregate training cannot be individually removed from trained model weights
Retention
Uploaded images are cached up to 30 days for performance and debugging
If you opt out of AI training, we process your images only for search delivery, then delete per retention policy
Changes to This Policy
We may update this Fair Use Policy to:
Clarify ambiguous terms based on user feedback
Address new abuse patterns or technical capabilities
Adjust usage limits based on infrastructure capacity or business needs
Notice of Changes:
Material changes will be announced in-app and via email (if subscribed)
Continued use of Remode after changes indicates acceptance
If you disagree with changes, you may cancel your subscription per our Terms of Service
Contact & Questions
For questions about this Fair Use Policy:
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