Back to Home

Privacy & Cookie Policy

Last updated: December 2025

At Remode (accessible at remode.app), protecting your privacy and the security of your personal data is a priority. This policy explains what information we collect, how we use it, and the choices you have.

---

1. Information We Collect

We collect only what is necessary to provide and improve Remode.

Information you provide

• Email address (for account creation and communication)
• Optional account information you choose to provide

Content you upload

• Images you submit to search for fashion items

Automatically collected information

• Device information (such as a generated device identifier)
• Usage data (e.g. feature interactions, search counts)
• App diagnostics and performance data
• Cookies and similar technologies (for the website)

---

2. How We Use Your Information

We use your information to:

• Provide the Remode service and its features
• Identify and match fashion items from images
• Improve search accuracy and relevance
• Enforce usage limits and subscriptions fairly
• Communicate important account-related messages
• Maintain security, prevent abuse, and troubleshoot issues

We do not sell your personal data.

---

3. Image Processing & AI

Remode uses artificial intelligence to analyze images and identify fashion items.

• Images are processed to deliver search and matching results.
• Anonymized and aggregated image data may be used to improve Remode's models and systems.
• Images used for improvement cannot be traced back to individual users.

We may rely on trusted third-party AI service providers to perform image analysis on our behalf.

---

4. Analytics

We use analytics tools to understand how Remode is used and to improve performance and usability. These tools collect information such as feature usage, session events, and error diagnostics. Analytics data is not used to identify you personally.

---

5. Third-Party Retailers & Links

Remode displays links to third-party retailers. When you choose to visit or purchase from a retailer, you do so on their website and under their terms and privacy policies.

Remode does not process payments for third-party purchases.

---

6. Cookies

Our website uses cookies to:

• Ensure basic functionality
• Analyze traffic and usage
• Improve the overall experience

You can manage cookie preferences through your browser settings.

---

7. Data Security

We apply appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.

---

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct or delete your data
• Withdraw consent or object to processing
• Request data portability

Swiss residents may contact the FDPIC.
EU/EEA residents may contact their local supervisory authority.

To exercise your rights, contact us at privacy@remode.app.

---

9. Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated clearly.

---

10. Controller & Contact